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  • 货物没按时到,美亚重发了一个。现在“丢失的货”到了,赶快去Livechat吧! 2013-12-09 11:05
  • 标签: 经验 海淘交流
    购物直达
  • 昨天刚找了美亚客服,说丢件了。
    今天早上起床,发现手机居然提示有货入库。
    懒觉不睡了,赶快爬起来开电脑,
    还真的是这个丢失的耳机。



    赶快看美亚,给我的补单已经preparing for ship了。
    再次livechat。以下是实录:
    You are now connected to Prerna from Amazon.com
    Me:I've found my missed package
    Prerna:Hello my name is Prerna.I'll be happy to help you.
    Me:nice to meet you.I'm sorry that I contact you for a missing package yesterday.but I recieved the bag now.
    You are now reconnected with a new agent Manisha.
    Me:nice to meet you.I'm sorry that I contact you for a missing package yesterday.but I recieved the bag now.
    Manisha:Hello, my name is Manisha.
    Me:hello,nice to meet you.
    Manisha:Hello Zhao, I am glad that you received your package.
    Me:109-4090229-4393824,this order,showes to be delivered at thursday.so I contact you yesterday.
    you're so kind to replacement for me.but the package delivered today.
    Manisha:We're sorry for the delay in the delivery of your order.
    No problem Zhao. You can return the replacement back to Amazon.
    Me:so,I should cancell the new order 115-9890747-2655443
    Manisha:Zhao, your new order has already entered the shipping process so we will not be able to cancel the item now.
    Me:oh,what can I do now?
    Manisha:However I can send you a pre-paid return mailing label now.
    You can take a print of it and return the replacement back to Amazon using that label.
    Me:can I press the button "Request cancellation"?
    Manisha:Zhao, I have successfully cancelled your replacement order of "Pioneer SE-A1000 Over-Ear Stereo Headphones, Black"
    You need not worry about them now.
    Me:oh,thanks a lot.
    Manisha:You're welcome.
    You will receive a confirmation e-mail for the cancellation of your replacement order shortly.
    Me:okey.I'll confirm soon.
    Manisha:Is there anything else I can help you with today?
    Me:nothing else.thanks for your help.
    Manisha:You're welcome.
    It was a pleasure to assist you with this. Thank you for contacting Amazon.com. We hope to see you again.
    Manisha from Amazon.com has left the conversation.
    这下放心啦~~~~回去补觉去。
  • 评论(12)

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we1bo798 2014-02-20 18:26

感谢分享~

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ningnan94 2014-02-19 15:56

什么都不说 赞一个!

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sanx 2013-12-09 23:41

@大个青椒: 是不是这里没开多久?

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kkpyer 2013-12-09 22:48

英文不错的说。

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kkpyer 2013-12-09 22:48

这个哥们给咱中国人长脸了啊。

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大个青椒 2013-12-09 22:40

@sanx: 攒足了人气再开。

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zeldasun 2013-12-09 22:09

RP槽满了,鼓掌!!!

0 0
sanx 2013-12-09 18:47

@大个青椒: 呵呵。如果我们这有论坛就好了,有些不懂的不知道怎么问。

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半颗糖 2013-12-09 11:59

谢楼主分享经验

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Illidan 2013-12-09 11:53

PO主必须表扬

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