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  • 网友分享:美亚保价攻略+英文例句 2014-02-23 20:49
  • 标签: 经验
  • 美国亚马逊之所以吸引人,不仅仅依靠的是价格,还有他的客服素养,以及处事手段。往往刚买了东西遇到降价在国内只能吃闷头亏,然而在美亚,您完全可以与之交涉。
    以下分享给大家常用的方法。
    1.点击亚马逊网站上方第一行的
    Help
    2.点击右边的一个黄色按钮 Contact us
    3.接下来出现的页面有明显的1 2 3步骤,1是选订
    单,2是选事项,这个可以先选Payment issues,然
    后选Price changed on website,3选联系方式,选
    第3个chat,点击start chatting(开始在线客服聊
    天)
    4.对话范本:Hello,
    I was very happy when I buy things
    from amazon, but to my surprise your price
    changed so quickly. My order number is __(
    订单号)__. My purchase price is _(购买时的
    价格)_. Today, the price changed to _(现在
    的价格)_. So I just wanna get a price
    protection.Thank you.
    5.到这里就OK了,不需要再做什么了,一般客服都
    会答应,并说给你发个邮件确认。

    之前买鞋的时候遇到降价,自己也亲自实验了次。在联系上客服后说明买的东西什么时候买的等等,客服说两到三个工作日差价给我,差价居然是按照八折前的价格算的,果然是业界良心!由此推断她们是按照折前给的。

    青椒:英文例句做参考吧,根据个人情况稍作修改。一模一样的语句,也会让客服立刻知道你的跟脚。。。
  • pricematch.jpg
  • 评论(8)

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feiyue 2014-07-19 02:19

学习背下来代用啊

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sunrainking 2014-03-03 06:18

学习了,收藏了

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大个青椒 2014-03-02 10:25

@jonson: 恭喜.

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jonson 2014-03-02 07:57

You are now connected to Elaine from Amazon.com
Me:Hello,
I was very happy when I buy things
from amazon, but to my surprise your price
changed so quickly. My order number is 107-268****-35***0 . My purchase price is $35.46. Today, the price changed to $31.28. So I just wanna get a price
protection.Thank you.
Elaine:Hi, this is Elaine from Amazon Chat Support and I'll be happy help.
May I have the name on your account, please?
Me:****@****
Elaine:Thank you and your name please?
Me:jonson
Elaine:Thank you so much for that information.
One moment please Jonson,while I check into this for you:)
Thank you so much for holding and I'm really sorry about the delay.
I checked on this for you and I'm now on the process of refunding the diffidence for you.
One more moment please:)
Thank you so much for holding and I'm really sorry about the delay
I've refunded that for you and send you a confirmation email as well.
Have you received the email?
Me:yes
Elaine:Awesome :0)
"Is there anything else I can do for you today?" "Has all your issues been taken care of?
Are you there?
Me:thank you
Elaine:You are more then welcome and its my pleasure :0)
Have a great rest of the day and thank you for contacting Amazon Chat Support.
Me:bye

不错哦,退了差价,当时就收到邮件了,@Raul秦 , @大个青椒

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大个青椒 2014-02-25 17:24

@火云邪神: 我看过了,不是。

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火云邪神 2014-02-25 16:54

好像是MGPYH上的。。。

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wikilike7 2014-02-24 15:59

是的,我也有保价过两次,我上次问过那个客服,她在菲律宾,由此是不是推断亚马逊将呼叫中心的服务外包了呢?

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tkwliaoning 2014-02-24 12:21

客服态度很好,有亲身经历,周末甚至半夜都有人。

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