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  • 如何跟美国亚马逊客服沟通------折扣码下单参考 $45.00 2014-09-12 15:43
  • 标签:女包 kipling
    购物直达
  • 美亚------意外折扣
    2014年9月10日一早来到办公室,打开极客网站,就发现,
    Amazon箱包7.5折公码来啦!Kipling,新秀丽,Tumi等多个品牌参加 折扣码BKPKDEAL
    噢,终于等到了KIPLING,老婆大人指定黄色包包,是时候下手了,带着满怀期待来到了
    http://www.amazon.com/gp/product/B00KI300NQ/
    图片
    然后,然后当然是直接下单了,但是直接下单了,等了这么久,放入购物箱,选择转运地址,然后付款页面输入折扣码BKPKDEAL,
    显示错误,优惠码不可以用!
    着急了,难道要买够100美金才可以用,再试验一次,直接添加为2个包包,119.80美金,再输入优惠码,还是显示错误,不可以用。
    这个时候怎么办呢,找到了(小胖子18),小胖子18直接让我找客服,还为我详细讲解了一下。
    哎,太头疼了,英文不怎么样,要找客服,真是头疼啊头疼,但是为了给老婆大人买个包包,泼出去了!那就找客服吧!
    客服首先HELLP-----Need More Help?----Contact Us
    然后选择需要问的问题种类
    以下是我客服的沟通经过
    图片
    ChatEnd ChatSound
    You are now connected to Perumal from Amazon.com
    我问Me:Excuse me
    25% Off Backpacks
    http://www.amazon.com/gp/product/B00KI300NQ/
    Website show
    25% Off Backpacks
    Why can't I pay?
    客服Perumal:Hello, my name is Perumal. I'll certainly try to help regarding your concern.
    我问Me:Excuse me
    25% Off Backpacks
    http://www.amazon.com/Kipling- ... 6WXG/
    Website show
    25% Off Backpacks
    I pay
    But can not use
    Coupon code
    BKPKDEAL
    客服Perumal:Please give me a moment, I'll check this for you.
    In order to access your account, I need to verify some information. Can you please confirm the complete name, e-mail address, and billing address on your account?
    我问Me:LAOBEIGU
    xxxxx@163.com
    客服Perumal:May I have the billing address used on your account, please?
    我问Me:I check out
    But can not use
    Coupon code
    BKPKDEAL
    客服Perumal:In order to access your account, I need to have the billing address used on your account, please?
    我问Me: xxxxxxx
    China
    客服Phone: +86136xxxxxxxxx
    I'll improve data
    Please help me discounts
    Coupon code
    BKPKDEAL
    25%
    Thank you.
    客服Perumal:Thanks for the details.
    May I have the correct link off the item, please?
    我问Me: http://www.amazon.com/Kipling- ... 6WXG/
    客服Perumal:Please give me a moment.
    I'll check this for you.
    Please place an order for this item and provide me the order number for Kipling Luggage Challenger II Backpack.
    I'll apply the 25% discount manually for your order.
    I hope we are still connected?
    我问Me:YES
    客服Perumal:May I have the order number for Kipling Luggage Challenger II Backpack. So that I can apply the 25% manually for you.
    我问Me:I can not.
    Can you give me a mailbox
    Send you mail it
    E-MAIL
    Map for you
    客服Perumal:In that case, I'll make a note of this. Once you placed the order for Kipling Luggage Challenger II Backpack alone, please let us know.
    We'll be happy to give you 25% discount manually using this promo code.
    Is there anything else I can do for you?
    我问Me:I put the pictures
    To which E-MAIL?
    客服Perumal:There is no need to put the pictures.
    客服Perumal:In that case, I'll make a note of this. Once you placed the order for Kipling Luggage Challenger II Backpack alone, please let us know.
    We'll be happy to give you 25% discount manually using this promo code.
    Is there anything else I can do for you?
    我问Me:I put the pictures
    To which E-MAIL?
    客服Perumal:There is no need to put the pictures.
    After placing the order please contact us back. We'll be happy to give that 25% discount manually on your promo code.
    以上是我和客服Perumal的对话,Perumal很爽快,一会功夫就为我优惠,帮我折扣25%
    然后我就重新下单,买完后,客服把那个我修改价格,就跟淘宝一样,店主改价格,不过美亚是买完后,客服凭我的订单号改价格59.99美金,改为45.00美金,而淘宝是下单页面改价格,然后付款。
    在过程中,发现其实这次活动是有下面这句话的页面才有优惠
    Save 25% each on 25% off Select Backpacks offered by Amazon.com when you purchase 1 or more. Enter code BKPKDEAL at checkout. Here's how (restrictions apply)
    我搞错了,不过也只能说这个活动不清楚,最主要,同一个页面都有那个活动的标志红色图片,同一个页面竟然有可以参加活动的包包,有不可以参加活动的包包,这样就让我这个新手误会了,还找了客服,哈哈!
    这次意外让Kipling黄色小包包59.99美金,变成45.00美金,不错不错!没改之前的价格
    在此要多谢不是胖子的 (小胖子18)
    最后兄弟姐妹们,遇到问题就多跟客户聊天,总能解决问题,哈哈!
    图片
    改好了的价格

    图片
  • 包包页面.jpg
  • 没改的价格59.99美金_.jpg
  • 客服对话.jpg
  • 改好了的价格45美金.jpg
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